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Zia Mall

Zia Mall

Zia Mall stands as a new benchmark for luxury retail in Egypt, requiring a parking solution that seamlessly blends cutting-edge technology with unparalleled guest service. As a landmark development, the mall's management sought a partner capable of implementing a fully integrated smart parking system that would define the future of retail hospitality. City Parking was selected to deliver this vision, creating a frictionless arrival experience that begins the moment a guest turns into the property and continues through their entire visit.

The project presented an opportunity to implement our most advanced smart parking guidance system, designed to eliminate all traditional pain points of mall parking. This technology is complemented by a comprehensive valet operation and meticulous traffic control, ensuring that the luxury experience is consistent from the curb to the concierge. The solution had to not only manage exceptionally high volumes but also provide a personalized, premium experience for VIP shoppers and tenants.

We delivered a world-class, intelligent parking ecosystem that sets a new standard for the region. The integration of real-time smart technology with our signature white-glove valet service ensures that every guest enjoys a seamless and sophisticated arrival. Zia Mall now boasts a parking experience that is as exceptional as its retail offering, making it a destination in itself.

Project Overview

Deployed a fully integrated smart parking guidance system for a next-generation luxury retail destination.
Combined AI-powered technology with premium valet services to create a seamless end-to-end guest experience.
Established a centralized operational command center to manage traffic flow and VIP services in real-time.
The operational heart of Zia Mall is its smart parking system, which uses a network of overhead sensors and AI-powered analytics to provide real-time space availability across every level. Upon entry, guests are instantly guided by dynamic digital signage to the nearest open spot, eliminating any search time. This smart guidance is seamlessly supported by our traffic attendants, who manage the flow at key points, ensuring the technology functions at peak efficiency during the busiest periods.
For guests seeking the ultimate convenience, our premium valet service offers a flawless experience. VIP members and patrons of fine dining establishments are met by dedicated valets at the main entrance, who ensure a instantaneous transition from car to mall. Their vehicles are securely parked in reserved areas, with retrieval managed through a streamlined digital process. This harmonious blend of smart technology and personalized service defines the new luxury standard.
Beyond convenience, the entire operation is managed from a state-of-the-art command center that monitors all activity in real-time. This allows for proactive management of traffic flow, instant response to guest needs, and unwavering oversight of security across the facility. The smart system provides valuable data analytics on parking patterns, enabling continuous optimization of the service and ensuring a consistently exceptional experience for every visitor to Zia Mall.

Facts & Figures

Project Name
Zia Mall
City
Cairo Egypt
Installation Date
2024
Requirement
Design and implement a fully integrated smart parking ecosystem to serve as the premium parking solution for a next-generation luxury mall.
Solution implemented
AI-powered smart parking guidance system (PGS), automated license plate recognition (LPR), premium valet services, centralized operational command center.
Realization / Special Features
Flagship Smart System Installation: Real-time space availability and guidance, automated vehicle counting, VIP digital valet management, data-driven operational optimization for peak performance.

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What our Clients say

  • At Schiphol we invest a lot to provide mobility solutions. There is really a transition in mobility going on with more electric cars and electric buses. But yield management is also important to optimize revenue. We have to be prepared to integrate tomorrow's mobility into our systems.
    Dhiredj Sadhoe
    Director Parking & Mobility Services at Schiphol Group
    The support is absolutely important - thus, service organizations have to respond quickly: they pick up and solve all issues. With respect to business operation powerful tools are needed and a powerful Control Center gives a helicopter view over all systems.
    Dhiredj Sadhoe
    Agile Service Manager, Schiphol Group
    At Schiphol we invest a lot to provide mobility solutions. There is really a transition in mobility going on with more electric cars and electric buses. But yield management is also important to optimize revenue. We have to be prepared to integrate tomorrow's mobility into our systems.
    Dhiredj Sadhoe
    Director Parking & Mobility Services at Schiphol Group
  • At Schiphol we invest a lot to provide mobility solutions. There is really a transition in mobility going on with more electric cars and electric buses. But yield management is also important to optimize revenue. We have to be prepared to integrate tomorrow's mobility into our systems.
    Dhiredj Sadhoe
    Director Parking & Mobility Services at Schiphol Group
    The support is absolutely important - thus, service organizations have to respond quickly: they pick up and solve all issues. With respect to business operation powerful tools are needed and a powerful Control Center gives a helicopter view over all systems.
    Dhiredj Sadhoe
    Agile Service Manager, Schiphol Group
    At Schiphol we invest a lot to provide mobility solutions. There is really a transition in mobility going on with more electric cars and electric buses. But yield management is also important to optimize revenue. We have to be prepared to integrate tomorrow's mobility into our systems.
    Dhiredj Sadhoe
    Director Parking & Mobility Services at Schiphol Group
  • At Schiphol we invest a lot to provide mobility solutions. There is really a transition in mobility going on with more electric cars and electric buses. But yield management is also important to optimize revenue. We have to be prepared to integrate tomorrow's mobility into our systems.
    Dhiredj Sadhoe
    Director Parking & Mobility Services at Schiphol Group
    The support is absolutely important - thus, service organizations have to respond quickly: they pick up and solve all issues. With respect to business operation powerful tools are needed and a powerful Control Center gives a helicopter view over all systems.
    Dhiredj Sadhoe
    Agile Service Manager, Schiphol Group
    At Schiphol we invest a lot to provide mobility solutions. There is really a transition in mobility going on with more electric cars and electric buses. But yield management is also important to optimize revenue. We have to be prepared to integrate tomorrow's mobility into our systems.
    Dhiredj Sadhoe
    Director Parking & Mobility Services at Schiphol Group

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