Data Privacy

Your Privacy is Our Priority

At City Parking Integrated Solutions, we understand that the trust you place in us is paramount, and we are committed to protecting your personal information. As a leader in parking and traffic management solutions in the Middle East, we recognize our responsibility to maintain the privacy and security of our clients and users. This Data Privacy Policy outlines our practices regarding the collection, use, and protection of your data, ensuring that you are fully informed about how we handle your personal information.

In today’s digital age, data privacy has become increasingly important. The way we manage and protect personal information can significantly impact our clients' confidence and satisfaction. Our approach to data privacy is not merely about compliance with applicable laws and regulations; it reflects our commitment to integrity and transparency in all our business operations. We invite you to read this policy carefully to understand how we collect, use, and protect your data.

Information We Collect

We collect various types of personal information when you interact with our services, including but not limited to:

• Personal Identification Information: This may include your name, email address, phone number, and postal address. We collect this information when you register on our website, fill out forms, or communicate with us directly.
• Payment Information: If you make a purchase or subscription through our services, we will collect payment details, including credit card numbers and billing information. This information is processed securely and in compliance with payment card industry standards.
• Usage Data: We collect information about how you interact with our website and services. This includes your IP address, browser type, operating system, referring URLs, and pages visited. This data helps us understand user behavior and improve our services.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website. Cookies are small files stored on your device that enable us to recognize you and remember your preferences. You can control cookie settings through your browser; however, disabling cookies may limit your ability to use certain features of our services.

How We Use Your Information

City Parking Integrated Solutions utilizes the collected information for various purposes, including:

• Service Delivery: We use your personal information to provide the services you request, process transactions, and manage your account.
• Customer Support: Your data helps us respond to your inquiries, fulfill requests, and provide support to enhance your experience with our services.
• Communication: We may use your contact information to send you updates, promotional materials, and other information related to our services. You can opt out of marketing communications at any time.
• Improvement of Services: We analyze usage data to understand how our services are used, allowing us to improve functionality, performance, and user experience.
• Legal Compliance: We may use your data as required by law, regulation, or court order, ensuring compliance with applicable legal obligations.

Data Protection Measures

We employ a range of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We utilize advanced encryption protocols to secure your data during transmission and storage. This ensures that your personal information remains confidential and protected from unauthorized access.
• Access Controls: Access to personal information is strictly limited to authorized personnel who require access to perform their job functions. We implement robust authentication measures to prevent unauthorized access to our systems.
• Regular Security Audits: Our security protocols are routinely reviewed and updated to ensure they meet the highest standards of data protection. We conduct regular audits to assess the effectiveness of our security measures and identify potential vulnerabilities.

Your Rights

As a data subject, you have certain rights concerning your personal information, including:

• Access: You have the right to request access to the personal information we hold about you. This includes the ability to inquire about how we use your data and who we share it with.
• Correction: If you believe that any of your personal information is inaccurate or incomplete, you have the right to request corrections. We will make reasonable efforts to update your information promptly.
• Deletion: You have the right to request the deletion of your personal information under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected or if you withdraw your consent.
• Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format. You may also request that we transfer your data to another organization where technically feasible.
• Objection: You have the right to object to the processing of your personal information based on legitimate interests or for direct marketing purposes.

To exercise any of these rights, please get in touch with us using the information provided in the “Contact Information” section below.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. When your personal information is no longer needed, we will securely delete or anonymize it to prevent unauthorized access.

Third-Party Sharing

At City Parking Integrated Solutions, we do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers who assist us in delivering our services, such as payment processors, hosting providers, and analytics services. These third parties are contractually obligated to protect your information and use it solely for the purposes for which it was disclosed.

We may also disclose your personal information if required by law, regulation, or in response to a legal request. In such cases, we will take reasonable steps to notify you of the disclosure, unless prohibited by law.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience. Cookies are small text files placed on your device that help us remember your preferences and improve your interaction with our site. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until deleted or until they reach their expiration date.

You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Please note that disabling cookies may affect your ability to use certain features of our website.

Changes to This Data Privacy Policy

We may update our Data Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting a notice on our website or contacting you directly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Information

For any inquiries, concerns, or requests regarding this Data Privacy Policy or our data handling practices, please contact us:

City Parking Integrated Solutions
Makram Ebaid Street, Nasr City, Cairo 11765, EG
+20 2 23491449
info@cityparking-eg.com

We are dedicated to maintaining your trust and ensuring the security of your information. Thank you for choosing City Parking Integrated Solutions, where your privacy is our priority.